Turnaround time for custom made pasties is approximately 4-6 weeks*. Ready-to-wear pasties ship in 1-2 business days.
Rush Order fees are as follows:
● 2 Weeks: Rush fee of $25 per pair of pasties up to 3 pairs*+ required upgrade to Express Mail or Express Mail International.
●1 Week: Rush fee of $50 per pair of pasties up to 3 pairs* + required upgrade to Express Mail or Express Mail International.
*If schedule permits. Please inquire before purchasing. Failure to follow Rush Order instructions will result in cancellation of your order. Not all pastie styles are available for rush order.
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If you do not upgrade to Express Mail, your order will be sent using the service you purchased. SugarKitty will not be held responsible for late orders due to refusal to upgrade shipping service.
✦ Business Days are M-F. Turnaround time excludes weekends and holidays. THIS IS NOT A GUARANTEED TIME FRAME! IT MAY BE SHORTER OR LONGER, DEPENDING ON CURRENT WORKLOAD. Transit time depends on shipping method and your location. Rush orders can be accommodated in most circumstances (and will incur a fee), but you MUST inquire about rush order availability prior to placing your order. Simply making a note at checkout does not count as an inquiry - if you have not gotten rush order approval prior to ordering, your due date will not be guaranteed.
*This turnaround time is for a single pair of pasties. Orders that include multiple pairs may take additional time, depending on the complexity of the pasties and the current workload. Fully custom designs will take 6-8 weeks and are not eligible for rush orders.