wholesale


BELOW YOU'LL FIND OUR BASIC WHOLESALE POLICIES. PLEASE CONTACT US IF YOU HAVE ADDITIONAL QUESTIONS. 

 

{ORDERING}

Payment Methods:

● We accept Credit Cards through Shopify Payments and PayPal. All orders must be paid in full before work begins. No payment plans will be accepted. 
● WE DO NOT ACCEPT CONSIGNMENT ORDERS!
● Basic wholesale pricing is 50% off of retail. Deeper discounts will be considered for large orders. Please inquire!

Sign-Up:

To qualify for a wholesale account, sign up for a regular account HERE. Then, CONTACT US with information about your company, where you'll be selling our merchandise, etc. After you've been approved, you'll be assigned a discount code that is specific to your account only.

{MINIMUMS}

● FIRST ORDER MINIMUM: $350 USD
RE-ORDER MINIMUM: $150 USD

● Only certain items are eligible for wholesale discount. You can view available items by scrolling to the bottom of this page, or by clicking HERE.
● There are no pastie style, size, or color minimums. You can order as many or few of an individual style as you like, so long as the minimum purchase amount is met.

{SHIPPING / RETURNS}

Shipping Method / Cost:

● US orders are shipped via USPS with delivery confirmation. Buyer pays actual shipping cost as calculated by the shopping cart.
● International orders are shipped via USPS Priority Mail International. Tracking is provided, but insurance currently not offered on International packages due to difficult postal regulations. Buyer pays actual shipping cost as calculated by the shopping cart. We use USPS, which is the MOST economical shipping provider for international service (yes, we have checked). Yes, international shipping is very expensive - WE KNOW★★! Unfortunately, shipping cost is non-negotiable, so PLEASE do not attempt to haggle. We do not make a profit off of shipping charges. If the price of international shipping is cost prohibitive for your business, then please do not place an order. 
We do not offer drop shipping.


Estimated Production Time:

● Wholesale orders can take 4-6 weeks. Production time can be longer during peak season (Aug-Mar), or if the order is exceptionally large. You will be notified if there are unexpected delays with your order. 
 

Returns, Damages, and Repairs:

● We do not accept returns on any item. This includes pasties, accessories, jewelry and any item of clothing.
● We do not accept consignment or drop shipping orders at this time. All sales are final; we do not accept returns of unsold or unused merchandise.
● If an item arrives damaged, or there is a flaw with workmanship or sizing that is the fault of SugarKitty, you must notify us within 7 days of receipt of your order. We will need photographic proof that item in question doesn't fit or that there was a construction flaw. Once the appropriate documentation has been received, we will work out a befitting solution from there.

{OTHER}

● Samples of most items are available upon request (excluding jewelry). Samples are NOT free - cost will be determined on a case by case basis. Please inquire.
● Wholesale pasties do not include adhesive strips. These are available upon request for an additional charge.
● Re-sale of SugarKitty items on Etsy, Amazon, ArtFire, eBay or any similar website is strictly prohibited. Items may be resold in brick and mortar stores or personal/business websites ONLY. 
● All standard wholesale order items MUST be branded as SugarKitty and remain in SugarKitty packaging. This is NON-NEGOTIABLE. Items will arrive fully packaged & ready for retail sale.
● We will consider requests for custom designs. Any custom design created becomes property of SugarKitty and can be resold to other wholesale clients or via retail by SugarKitty unless otherwise agreed upon. Exclusive designs will require an additional design fee in addition to regular wholesale pricing/minimums. 
● We do offer Private Label for certain pastie designs (available styles shown HERE). Custom designs can be created for Private Label as well. Private Label items will be shipped with minimal packaging (enough to ensure safe transit). Pasties will not include adhesive strips or wearing/care instructions.
 ● Additional fees that may be associated with Private Label include (but are not limited to):
⠀⠀⠀⠀⠀⠀✚ Custom Design Fees.
⠀⠀⠀⠀⠀⠀✚ Exclusivity Fees (e.g. you want a design made solely for your company).
⠀⠀⠀⠀⠀⠀✚ Sample Fees.
⠀⠀⠀⠀⠀⠀✚ Custom Packaging Fees (As stated above, Private Label orders come standard with minimal packaging. Custom packaging can be designed for your brand, if time allows. This service is not always available).
● For standard wholesale orders, there is currently no per piece minimum as long as minimum dollar amount is met. Private Label orders will have different minimum requirements; please inquire.
● All policies are subject to change at the discretion of SugarKitty, without notice. 
 
BY PLACING A WHOLESALE ORDER WITH SUGARKITTY, YOU AGREE TO THE POLICIES SET FORTH BY SUGARKITTY. FAILURE TO COMPLY WITH ANY PORTION OF THE WHOLESALE AGREEMENT WILL RESULT IN IMMEDIATE TERMINATION OF YOUR STATUS AS A WHOLESALE BUYER AND/OR CANCELLATION OF YOUR ORDER.
 
★★ We will always ship international orders in the smallest box possible, with minimal extra packaging materials (while still keeping the contents safe). If there is an overage in shipping costs, you will be refunded the difference - AFTER the order ships.
 
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